Original Irregular Aquamarine Clavicle Necklace | S925 Sterling Silver Niche High-End Unisex Necklace
Item Type: Necklace
Material: Aquamarine, S925 Sterling Silver
Craftsmanship: Hand-polished
Features: Original, Unique, Minimalist
Symbolism: Healing, Calmness, Peace, Protection
This original aquamarine necklace selects high-quality natural aquamarine raw crystals as the core, wrapped with minimalist hand-wound S925 sterling silver wire, retaining the natural shape and icy blue texture of the raw stone to the greatest extent. As a well-known "hydrating stone", natural aquamarine has a healing atmosphere, and each piece is unique. Equipped with an adjustable S925 sterling silver chain, it can be worn short as a personalized clavicle necklace or long as an atmospheric sweater chain. The neutral style is suitable for both men and women to wear. Whether it is for daily wear to show taste, or as a lucky pendant carrying healing meanings, it is a niche and high-end item with beauty, practicality and spiritual connotation, and it is also a thoughtful choice for gifting relatives, friends and partners.
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HimalSoul | Official FAQ & Customer Guide
Welcome to HimalSoul Jewelry! We use 100% natural gemstones infused with healing energy to carefully craft jewelry for everyday wear. To ensure you have the best shopping experience, here’s everything you need to know:
Shipping Times and Fees? • Processing Time: 1–4 business days (handcrafted).
• Free Shipping: 7–16 business days via express shipping from the time tracking information becomes available (standard shipping takes approximately 18–25 days for the U.S. and Canada). (For the EU, UK, Australia, and other regions, actual delivery times may vary depending on the port of departure, whether the route involves detours—such as the Cape of Good Hope route—seasonal factors, and port congestion.)
• Express Shipping: 5–9 business days from when tracking information becomes available (applies to the U.S., EU, UK, Canada, and other regions).
• Shipping Costs: Free shipping on all orders for a limited time! (Orders typically qualify for free shipping when they total $150 or more.)
Do I need to pay customs duties or taxes?
NO. All prices include custom duties for your country. We ship via DDP (Delivered Duty Paid), so there are absolutely no hidden costs or extra fees upon arrival!
Are the stones 100% natural?
Yes! We only use genuine natural crystals and stones. Since nature never repeats itself, slight variations in color and texture make your piece uniquely yours.
Refund & Return Policy for Himal&Soul
Last updated: [2026-01-03]
Thank you for choosing Himal&Soul. We are committed to ensuring your satisfaction with every purchase. Please read our refund and return policy carefully.
1. Eligibility for Returns
- We accept returns of unused, unopened, and items within **14 days** of delivery.
- Custom, personalized, or made-to-order crystal pieces are **not eligible for return** unless they arrive damaged, defective, or incorrect.
- All items must be returned in their original packaging, with all tags, accessories, and certificates included.
2. Return Process
To initiate a return, please contact our customer support team at service@himalsoul.com with:
- Your order number
- The reason for the return
- Photos of the item (if applicable)
We will review your request and provide you with a return shipping address and instructions.
3. Refunds
Once we receive and inspect your returned item, we will process your refund to the original payment method within **5–7 business days**.
- Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item sent, damaged product).
- Depending on your payment provider, it may take additional time for the refund to appear in your account.
4. Exchanges
If you receive a damaged, defective, or incorrect item, please contact us within **7 days** of delivery with clear photos of the issue. We will offer you the option of a replacement or a full refund, at your choice.
5. Shipping for Returns
Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping service to ensure your return is received safely.
6. Final Sale Items
Items marked as “Final Sale” are not eligible for return, exchange, or refund.
7. Damaged or Lost Orders
If your order arrives damaged or is lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and offer a replacement or refund as appropriate.
If you have any questions about our refund and return policy, please contact us at service@himalsoul.com.
8. Charitable products can be cancelled before shipment to customs, but returns are not accepted. Since the billing for charitable products belongs to public welfare organizations, negotiation is required. We will inform you in advance before you make a purchase; we shall bear the liability ourselves if we fail to notify you.
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